Return Policy
Effective Date: 06/2025
At SmartechDeal, we strive to ensure your satisfaction with every purchase…
Eligibility for Returns
- The item is unused, in its original packaging, and in resellable condition
- You provide the original invoice or proof of purchase
- The product is not listed as non-returnable (see below)
Non-Returnable Items
- Products damaged due to misuse or improper handling
- Items returned without original packaging or accessories
- Opened software or products with activated licenses
- Clearance or discounted items marked as final sale
Exchanges
If your item is defective or damaged, we will exchange it for the same item at no additional cost…
Refunds
Once we receive and inspect your returned item, we will notify you of approval or rejection…
Return Shipping
The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item…
How to Request a Return
Email: support@smartechdeal.com
Phone/WhatsApp: +962 798040401
Warranty
Most products come with a local warranty. For warranty-related issues after the return window, please refer to the product manufacturer or contact us for guidance.